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FREQUENTLY ASKED QUESTIONS.
We certainly have gift cards - these can be purchased at the winery or over the phone via credit card and mailed to you. Gift cards are valid for 3 years from the date of purchase and are redeemable against purchases of wine, merchandise, meals or winery events.
Minimum gift card amount is $50, maximum is unlimited. The amount of the purchase will be deducted from the balance of the gift card. No change will be given and any balance remaining can only be used in whole or part against future purchases. Any balance remaining after expiry will not be available for use. Gift cards cannot be exchanged for cash or used for on-line purchases. Lost or stolen gift cards will not be replaced.
Our Cellar Door is open between 11.00am-4.30pm each day. The phone number is (03) 9738 9200.
Unfortunately, we are unable to host wedding functions at the winery as we do not have the appropriate facilities, nor do we allow photography on the grounds.
We recommend a venue called 'Stones of the Yarra Valley'. They are located in the Yarra Valley, and share similar views over the Yarra Ranges. They are set up to cater for weddings and functions of all sizes, they even have a chapel on-site. Stones can be contacted on 03 8727 3000 or at www.stonesoftheyarravalley.com
However, if you just need bubbles for your wedding, you’ve come to the right place!
The winery does not currently facilitate private events or conferences. We can however manage group bookings for tastings and dining in the restaurant. For parties of up to 10 people, the restaurant offers a shared style set menu with a vegetarian option. Large party reservations will require a credit card and must be confirmed the day prior to the reservation. For further information, please contact the winery via email firstname.lastname@example.org or phone (03) 9738 9200
We can accept Hens Parties / Bridal Showers provided they aren’t themed, costumed or decorated in any way. We accommodate groups in the mornings, dependent on availability. To enquire about availability, please contact (03) 9738 9200.
Due to the busyness of the winery, staff are not able to facilitate private proposals. However, Chandon has lovely grounds and you are very welcome to propose while on-site in any of the spaces available to the public. Please note that entering the vineyards is strictly forbidden.
Photography for Engagements, Pre-wedding, Weddings, Debutantes, and School Formals is not permitted on-site under any circumstances. Use of personal drones on-site is also strictly forbidden.
Editorial and commercial photography, filming and drone requests will be considered, please contact email@example.com.
Children are welcome at Chandon and the disabled bathroom has a change table for babies. We offer a limited kids' menu in the Restaurant:
PEARL BURNELEY RISOTTO WITH MUSHROOM, LEEK AND PARMESAN ($18)
FISH AND CHIPS ($18)
SCOOP OF VANILLA BEAN ICE-CREAM WITH CARAMELISED BANANA AND CHOCOLATE ($10)
We have a 10% surcharge on public holidays. The charge will only apply to food and beverages consumed on site and will not apply to retail sales.